Think Different
Our consultants need to have good training and experience? Yes. But that's not all. We want proactive posture in the face of a problem or opportunity. In a few words is accept the challenge. Dare to think different. Use creativity to think of a simple solution, rather than invest in complexity.
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If you agree with our way of thinking, their values are the same as ours, you believe in constant professional growth and like challenges, contact us, come and have a coffee and solve a Case. You can work with us!
Our Values
  • Ethics
  • Commitment
  • Trust
  • Competence
lean varejo
in Lean Thinking, Retail, Varejo

Lean Thinking applied to Retail

  In the Lean Service article: An example with cells, we wrote about the application of Lean in support and administrative services. Now I want to focus on retail operations, a very particular and relevant segment of the service industry. We have recently made a diagnosis for a medium-sized retailer network. The proposal was to evaluate the earning potential with the application of Lean in...

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19 Sep 2017
The Kano model – A practical study
in Lean Thinking, Melhoria Contínua

The Kano model – A practical study

You can measure how the performance of the attributes present in your product impact on the degree of satisfaction of its customers? The Kano model has that purpose. Developed in late 1980, the Kano model provides information about customer satisfaction in relation to the performance of the product or service, making it a powerful tool for quality management. The main function of this model is...

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10 May 2016
Takt Time e Gestão da Rotina
in Lean Project, Lean Thinking

Takt Time and Routine management

One of the strongest and simple ideas of lean and the idea of takt time. In article Lean Service: an example with Cells discussed the application of the concept in the process flow through cells in a production services company. An important part in this application is to use correctly the Takt Time to balance the work of the people in the cell, among themselves,...

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07 Apr 2016
Lider Lean
in Lean Thinking, Melhoria Contínua

The Lean, the Leader and the Leadership – Part I

The other day I got from a friend a sentence said “people don’t quit because of the companies, but because of their heads”. This phrase reminds me of doing unnecessary ordeal of supplies to people doesn’t have a leader and yes a boss and this causes low efficiency in enterprises Alexandre Havard leader speaking in your book virtuous leadership, insists “the leader is not born, forge-if” and also...

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21 Mar 2016
in Lean Thinking, Melhoria Contínua, Sistema Toyota de Produção

Lean: studying and learning

Ensuring the success of the attitudes lean is not only the search for add value, reduce costs and increase productivity, but the great secret of success of lean is the constant search for perfection at work, a work of high professional competence held not by perfectionism or mania or by obligation. The former President of Toyota in the United States, Fujio Cho, said that good processes...

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24 Sep 2015